The relationship between client and designer is sometimes a turbulent one. One the one hand, the designer is being paid to provide a professional service. But, everyone has an opinion on design, and the client knows their product better than anyone else. Cracks in a relationship quickly become gaping holes.

Mark Boulton will guide you through how to best nurture your relationships with clients. From good old customer service (designers often forget this!)  to simple, every-day things you can add into your daily process to make sure those cracks don't appear.